Jan 16 until Jan 17

Empowering your Support Staff

目标与内容 Objectives and Content

In this two-day workshop, give your support staff the opportunity to build their skills covering time management, problem-solving, business writing and communication skills to empower them to work independently. More importantly, to become the first line of defense against the distractions in your team’s work. Participants will engage in practical activities and be given tools and templates applicable to their daily jobs and build confidence to enhance representation of organizations and themselves.

参加对象 Target Group

Executive Assistants, Secretaries, Office Managers, Team Assistants.

大纲 Outline

Understand clearly the communication role

Problem identification and generating options and solutions

Build confidence communicating with different people

Communicating effective messages

Assertiveness

Methods of prioritization

Effective method of writing emails

Developing a new level of business professionalism

Back to list